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NIBCO Partner
AHR 2022
Plumbing Museum

Webstone takes your privacy seriously.

What does this privacy policy cover?

This privacy policy covers how Webstone treats personally identifiable information such as i) first and last name; (ii) a home or other physical address; (iii) an email address; (iv) a telephone number; (v) a social security or social insurance number; (vi) any other identifier that permits the physical or online contacting of a specific individual; and/or (vii) information concerning a user that the Operator collects online from the user and combines with any of the identifiers described above. This privacy policy does not apply to the practice of other companies not under the control of Webstone. Webstone assumes no responsibility for information or statements you may encounter on the Internet not under the control of Webstone.

What information does Webstone collect?

When you fill in an online inquiry or warranty registration form, we ask for information such as your first and last name, title, company, address, city, state/province, zipcode/postalcode, telephone number, fax number, email address, group classification, product purchase, product serial number, product purchase date, product installation date, product installer, and where the product was purchased. Webstone's web server automatically receives and records information on our server logs from your browser, including your ip address and the page you request.

What are "cookies" and how does Webstone use them?

In addition to the above mentioned information that Webstone collects, some of our sites may collect information using cookies. Cookies play an important role in making Webstone's websites function properly, but there is much confusion about what cookies are and how they are used. A cookie is a small text file containing a unique identification number that is transferred from Webstone's website to the hard drive of your computer so that we may identify you and your activities on Webstone for that session. A session is a predefined period of time the cookie is valid. Once that session is expired, the cookie is no longer valid. For example, to help serve you better, Webstone's Online Store generally uses cookies to help process orders in individual shopping carts. Without cookies, it could be difficult for Webstone's Online Store to know what products you are ordering during the checkout process.

The use of cookies is an industry standard, and you will find them used on most major web sites. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept cookies. You should understand that while Webstone does not require you to use cookies, certain functions may not work properly if you set your browser to not accept cookies.

How does Webstone use the information?

Webstone uses the aggregate data to perform statistical analysis of the collective characteristics and behavior of our registered users and visitors, to measure user demographics and interests regarding specific areas of Webstone's websites and to analyze how and where best to use our resources. Without such data, we would not know what the most popular areas of Webstone's website are, and we would not be able to change and update the content and services appropriately.

Webstone may, from time to time, when we have your permission, use your personally identifiable information to contact you about changes or enhancements to Products and Services on Webstone's website. Users can opt out of receiving future marketing communications by unsubscribing by following instructions contained in the messages they receive.

Webstone may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate governmental authorities. In matters involving a danger to personal or public safety, Webstone may voluntarily provide information to appropriate governmental authorities.

It is the policy of Webstone not to rent, sell, share, trade or otherwise divulge its customer list to any outside firm other than our authorized sales representatives, without permission from you. If you believe you are being contacted by any firm outside of Webstone, other than our authorized sales representatives, using information you have provided to us, please do not hesitate to contact us immediately.

What types of security procedures are in place to protect against the loss, misuse or alteration of your information?

Webstone's web server is located in a physically and electronically secured data center monitored by security guards. In addition, Webstone performs regular 3rd party vulnerability testing on all its websites to ensure customer information is secure and protected. Any personally identifiable information you provide to Webstone when submitting an online form for inquiries or registering for Products and Services at any of Webstone's websites is maintained and accessible only by Webstone's employees and authorized sales representatives who we believe reasonable need to come into contact with that information to provide products or services to you or in order to do their jobs, unless specifically stated otherwise.

All questions regarding this statement should be directed to: Webstone reserves the right to change its privacy policy without notice to the individual user of, or visitor to, Webstone's Web sites. This privacy policy is effective January 01, 2010.


All questions regarding this privacy policy should be directed to:

Webstone, a brand of NIBCO

60A Solferino Street

Worcester, MA 06104



This policy may be updated from time to time, so please check back periodically.